Finally,

We make it our business to challenge preconceived notions that have always held sway in other touring enterprises, especially when those same notions are accompanied by the word "can’t". We have quizzed our customers on what they would consider absolutely necessary (and maybe, just desirable) for a tour operator to provide, and we have boldly lain our visions on the table to be critiqued. Then we reshaped and refined every technical detail of our packages until they were just right.